HomePrivacy Policy
Privacy Policy
This Privacy Policy applies to any data processing done by us in connection to the use of our services, both through our website travolic.com (the “Website”) and through our mobile applications.
Personal Data means any information related to an identified or identifiable natural living individual who can be identified from such data (or from other information either in our possession or likely to come into our possession).
Usage Data is data either collected automatically or generated by the use of the Service or from the Service infrastructure itself (for example, websites, traffic logs, log durations and activities, but excluding Personal Data).
Cookies are small pieces of data sent by an internet server to a User's device and stored thereon to help identify users and track their access to the server.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the means by which any personal data is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual whose Personal Data is being collected, held or processed.
User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
Usage Data is data either collected automatically or generated by the use of the Service or from the Service infrastructure itself (for example, websites, traffic logs, log durations and activities, but excluding Personal Data).
Cookies are small pieces of data sent by an internet server to a User's device and stored thereon to help identify users and track their access to the server.
Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the means by which any personal data is, or is to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
Data Processor (or Service Providers) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
Data Subject is any living individual whose Personal Data is being collected, held or processed.
User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
We collect several different types of information for various purposes to provide and improve our Service to you.
Among the types of Personal Data that this Application collects by itself or through third parties, there are Tracker Usage Data Universally unique identifier (UUID) country city phone number Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection Personal Data may be freely provided by the User or in case of Usage Data collected automatically when using this Application Unless specified otherwise all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User in addition to any other purposes described in the present document and in the Cookie Policy if available.Users are responsible for any third-party Personal Data obtained published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner
We may also collect information how the Service is accessed and used (Usage Data). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to help analyze and improve our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some facilities of our Service.
Examples of Cookies we use:
Session Cookies: Session cookies are stored in temporary memory and are not retained after the browser is closed. They do not collect information from the User's computer. However, we use Session Cookies to operate our Service.
Preference Cookies: Preference cookies enable a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in. We, therefore, use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other Tracking technologies such as beacons, tags, and scripts are also used to collect and track information and to help analyze and improve our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some facilities of our Service.
Examples of Cookies we use:
Session Cookies: Session cookies are stored in temporary memory and are not retained after the browser is closed. They do not collect information from the User's computer. However, we use Session Cookies to operate our Service.
Preference Cookies: Preference cookies enable a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region you are in. We, therefore, use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Travolic will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, resolve disputes, and enforce our legal agreements and policies).
Travolic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.
Travolic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside Egypt and choose to provide information to us, please note that we transfer the data, including Personal Data, to Egypt and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Travolic will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
If you are located outside Egypt and choose to provide information to us, please note that we transfer the data, including Personal Data, to Egypt and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Travolic will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
The security of your data is important to us but remember that no method of transmission over the Internet, or no method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Commercial affiliation, Traffic optimization and distribution, Analytics, Tag Management, Access to third-party accounts, Displaying content from external platforms, Contacting the User, Content performance and features testing (A/B testing), Advertising and Interaction with external social networks and platforms.For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data
We may disclose personal information that we collect, or you provide
Under certain circumstances, Travolic may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court of law or a government agency).
In addition to any opt-out feature provided by any of the services listed in this document, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section of the Cookie Policy.
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Our Service does not address anyone under the age of 18 (Children).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we shall immediately take steps to remove that information from our servers.
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we shall immediately take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the 'effective date' at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the 'effective date' at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Users have the right, under certain circumstances, to obtain the erasure of their Data from Travolic. To request the deletion of your personal data, please follow these steps:Send an email to our Data Protection Officer at privacy@travolic.com with the subject line "Data Deletion Request".In the email, include your full name, the email address associated with your Travolic account, and a brief description of your request.For security reasons, we may need to verify your identity before processing your request. Additional information may be required to confirm your identity.Once your identity is verified, we will proceed with deleting your personal data from our systems. Please note that it may take up to 30 days to fully process your request.You will receive a confirmation email once your data has been successfully deleted.Important Notes:- Deleting your data is a permanent action and cannot be undone. You will no longer be able to access any services or benefits associated with your Travolic account.- Certain data may be retained as required by law or for legitimate business purposes, even after your request for deletion has been processed.For any questions or further assistance regarding data deletion, please contact us at privacy@travolic.com.
Mode and place of processing the Data
The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.
The Owner may process Personal Data relating to Users if one of the following applies Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This however does not apply whenever the processing of Personal Data is subject to European data protection law provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof processing is necessary for compliance with a legal obligation to which the Owner is subject processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party In any case the Owner will gladly help to clarify the specific legal basis that applies to the processing and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract
The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN and about the security measures taken by the Owner to safeguard their Data If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for Therefore Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.Once the retention period expires Personal Data shall be deleted. Therefore the right of access the right to erasure the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
Facebook permissions asked by this Application
By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.
Provides access to the 'About Me' section of the profile.
Access the User's contact email address.
Detailed information on the processing of Personal Data
This type of service allows this Application to access Data from your account on a third-party service and perform actions with it These services are not activated automatically but require explicit authorization by the User Facebook account access Meta Platforms In This service allows this Application to connect with the User's account on the Facebook social network provided by Facebook Inc Permissions asked About Me Contact email.Place of processing: United States – Privacy Policy
This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Application possibly based on User interests This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.Some of the services listed below may use Trackers to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section How to opt-out of interest-based advertising in this document Jetpack Jetpack Digital LLC Jetpack is an advertising service provided by Jetpack Digital LLC.Persnal Data processed: Tracker Usage Data.Place of processing: United States – Privacy Policy – Opt out.Reach International Reach is an advertising service provided by Reach International.Personal Data processed: Tracker; Usage Data.Place of processing: United Arab Emirates – Privacy Policy
The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.Google may use the Data collected to contextualize and personalize the ads of its own advertising network Personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.Google Analytics with anonymized IP Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited depending on the location this Application is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.Google may use the Data collected to contextualize and personalize the ads of its own advertising network.This integration of Google Analytics anonymizes your IP address. It works by shortening Users' IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be sent to a Google server and shortened within the US.Personal Data processed: Tracker Usage Data.Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.
This type of service allows this Application to display advertisements for third-party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.For details of which data are collected, please refer to the privacy policy of each service.Admitad is a commercial affiliation service provided by Admitad AG.Personal Data processed: Tracker; Universally unique identifier (UUID); Usage Data.Place of processing: Switzerland – Privacy Policy
Contact form this Application By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.Personal Data processed: city; country; phone number.
This type of service allows interaction with social networks or other external platforms directly from the pages of this Application.The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use It is recommended to log out from the respective services in order to make sure that the processed data on this Application isn’t being connected back to the User’s profile.Twitter Tweet button and social widgets Twitter, Inc.The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.Personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy.
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of this Application.Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from, Google Google may use Personal Data to contextualize and personalize the ads of its own advertising network.Personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.Google Optimize 360 is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from, Google. This service allows the Owner to target groups of Users on the base of their past use of this Application. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360. Google may use Personal Data to contextualize and personalize the ads of its own advertising network.Personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
This type of service helps the Owner to manage the tags or scripts needed on this Application in a centralized fashion.This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from.Personal Data processed: Tracker.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.
This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.Google Fonts is a typeface visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from, that allows this Application to incorporate content of this kind on its pages.personal Data processed: Tracker; Usage Data.Place of processing: United States – Privacy Policy; Ireland – Privacy Policy.YouTube Data API is a video content visualization service provided by Google LLC or by Google Ireland Limited, depending on the location this Application is accessed from, that allows this Application to incorporate functions normally executed on YouTube so that Users can watch, find and manage YouTube content directly on this Application. Through this Service, this Application may collect Data directly or indirectly on or from Users’ devices including by making use of Trackers. Users may restrict such access to their Data via the security settings page provided by Google. Users may ask the Owner for further information about these privacy settings at any time through the contact details provided in this document. Data collected through the Service may also be used to help third parties deliver interest-based advertising. Users can opt out of third-party interest-based advertising through their device settings or by visiting the Network Advertising Initiative opt-out page.Personal Data processed: Tracker.Place of processing: United States – Privacy Policy – Opt out; Ireland – Privacy Policy – Opt out.
This type of service allows this Application to distribute their content using servers located across different countries and to optimize their performance.Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between this Application and the User's browser.Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.Cloudflare Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.The way Cloudflare is integrated means that it filters all the traffic through this Application, i.e., communication between this Application and the User's browser, while also allowing analytical data from this Application to be collected.Personal Data processed: Tracker; various types of Data as specified in the privacy policy of the service.Place of processing: United States – Privacy Policy.
The rights of Users
Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
Receive their Data and have it transferred to another controller.
Users have the right to bring a claim before their competent data protection authority.
Additional information about Data collection and processing
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.
In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.
More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
This Application does not support “Do Not Track” requests.To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required..